Terms and Conditions

Effective Date: 24th March 2026

Last Updated: 24th March 2026

Welcome to www.ebazarway.com (“Website”, “Platform”, “eBazarWay”, “we”, “us”, or “our”). This Website is owned and operated by Cybersoft.

These Terms and Conditions (“Terms”) govern your access to and use of the Website, including browsing, registration, purchase of products, communication with us, and all related services made available through the Website.

By accessing or using this Website, creating an account, placing an order, or otherwise interacting with the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and such other policies as may be posted on the Website from time to time. Electronic contracts and records are recognized under Indian law, including under the Information Technology Act, 2000.

If you do not agree to these Terms, you should not access or use the Website.

1. Entity Details

1. Website: www.ebazarway.com
2. Operated by: Cybersoft
3. Registered Address: 22, Babu Mistry Chawl No. 1, Station Road, Opp. Ram Bhavan, Bhayandar West, Thane, Maharashtra – 401101, India
4. Mobile: +91 91729 44555
5. Email: cahp3331@gmail.com

2. Definitions

For the purposes of these Terms:

1. - “User”, “you”, or “your” means any person who visits, accesses, registers on, or purchases from the Website.
2. - “Products” means goods listed for sale on the Website, including but not limited to laptops, computers, mobile phones, electronics, accessories, consumer items, and related products.
3. - “Order” means a request placed by you through the Website to purchase one or more Products.
4. - “Content” means all text, images, descriptions, product details, graphics, logos, software, trademarks, videos, website design elements, and other materials appearing on the Website.
5. - “Policies” means the Privacy Policy, return/refund/cancellation policy, shipping policy, and any other policy published on the Website from time to time.

3. Eligibility to Use

You represent and warrant that:

1. - you are competent to contract under applicable law;
2. - all information submitted by you is true, accurate, current, and complete;
3. - you will use the Website only for lawful purposes;
4. - you will not use the Website in any manner prohibited by these Terms or applicable law.
5. If you are using the Website on behalf of a business or other entity, you represent that you have authority to bind such entity to these Terms.

4. Acceptance of Electronic Records and Communications

By using the Website, you consent to receive communications from us electronically, including by email, SMS, phone call, WhatsApp, notifications, or website postings, to the extent permitted by law. Such communications may include order confirmations, invoices, updates, service alerts, promotional communications, legal notices, and policy changes. The IT Act recognizes the validity of contracts formed by electronic means and provides for attribution and acknowledgment of electronic records.

5. Account Registration and Security

Where account registration is enabled, you may be required to create an account to access certain features or place orders.

You agree that:

1. - you shall provide accurate and complete registration details;
2. - you shall maintain and promptly update your information;
3. - you are responsible for maintaining the confidentiality of your login credentials;
4. - you are solely responsible for all activities occurring under your account;
5. - you shall immediately notify us of any unauthorized use of your account or any breach of security.
6. We reserve the right to suspend, restrict, or terminate any account where information appears false, misleading, incomplete, unauthorized, suspicious, or in violation of these Terms.

6. Product Information and Website Content

We endeavour to provide accurate descriptions of Products, including specifications, pricing, compatibility details, images, availability, and features. However:

1. - product images are for illustrative purposes and actual products may vary in appearance, packaging, or colour;
2. - technical specifications may be subject to manufacturer updates or changes;
3. - typographical errors, omissions, system errors, or inaccuracies may occasionally occur;
4. - listings do not constitute an irrevocable offer by us.
5. We reserve the right to correct any error, inaccuracy, or omission and to update Product information at any time without prior notice.

7. Pricing

All prices displayed on the Website are subject to change without notice unless an Order has been accepted by us.

Unless otherwise expressly stated:

1. - prices are displayed in Indian Rupees (INR);
2. - applicable taxes, shipping charges, handling charges, or convenience fees may be charged additionally or shown separately at checkout;
3. - pricing errors caused by typographical mistakes, technical glitches, or system malfunction may be corrected by us before acceptance or fulfilment of the Order.
4. If a Product is listed at an incorrect price due to any error, we reserve the right to cancel or refuse the Order, even if payment has been initiated, subject to refund of the amount actually received, where applicable.

8. Product Availability

All Products are subject to availability. Inclusion of any Product on the Website does not guarantee its availability for sale or delivery.

We reserve the right to:

1. - limit quantities available for sale;
2. - discontinue any Product at any time;
3. - restrict sales based on geography, risk, stock status, or operational feasibility;
4. - refuse or cancel Orders where Products are unavailable or cannot be delivered.

9. Orders and Acceptance

Your placing an Order on the Website constitutes an offer to purchase the selected Product(s), subject to these Terms.

An Order shall be deemed accepted only when:

1. - we expressly confirm acceptance; or
2. - the Product is dispatched, whichever is earlier.

Order acknowledgment, payment acknowledgment, or auto-generated confirmation does not by itself amount to final acceptance of the Order.

We reserve the right, at our sole discretion, to refuse, cancel, or limit any Order, including in cases involving:

1. - incorrect pricing;
2. - stock unavailability;
3. - delivery limitations;
4. - suspected fraud or misuse;
5. - duplicate or bulk ordering inconsistent with personal or legitimate business use;
6. - violation of these Terms;
7. - regulatory or compliance concerns.

Where an Order is cancelled after payment is received, refund shall be processed in accordance with our refund policy and payment provider timelines.

10. Payment Terms

Payments may be made through such payment methods as may be enabled on the Website from time to time, including cards, UPI, net banking, wallets, EMI options, or other electronic methods.

You agree that:

1. - you are authorized to use the payment method selected by you;
2. - all payment information provided by you is accurate and lawful;
3. - payment is subject to authorization by the relevant payment service provider, issuer, bank, or intermediary;
4. - we are not responsible for payment failures caused by third-party payment systems, banking outages, issuer declines, network errors, or technical interruptions.

Payment processing may be handled by third-party payment gateways or aggregators. We do not ordinarily store complete card credentials, PINs, or CVV data on our own systems. Privacy and security obligations around digital personal data continue to be governed by applicable law, including the DPDP Act, 2023 and related compliance frameworks.

11. Billing and Invoicing

1. You agree to provide complete and accurate billing details. Tax invoices, retail invoices, or order confirmations may be issued electronically and shared through email, downloadable account sections, messaging channels, or other lawful means.
2. You are responsible for ensuring that your billing details, GST details if any, and contact details are correct at the time of placing the Order.

12. Shipping and Delivery

Shipping and delivery shall be governed by our Shipping/Delivery Policy, as may be updated from time to time.

Without prejudice to the above:

1. - delivery timelines are estimates only, unless specifically guaranteed in writing;
2. - delays may occur due to courier issues, force majeure, operational disruption, weather, regulatory issues, remote locations, holidays, inventory reconciliation, or events beyond our control;
3. - risk in the Product may pass in accordance with the applicable delivery arrangement and proof of delivery;
4. - delivery may be subject to address verification, phone confirmation, or KYC checks where operationally necessary.

Users are responsible for providing correct and complete shipping details. We shall not be liable for delays or losses arising from incorrect delivery information submitted by the User.

13. Inspection Upon Delivery

You are advised to inspect the package and Product at the time of delivery or as soon as reasonably possible after receipt.

Where required under our return/replacement process, you may be asked to preserve:

1. - original packaging;
2. - invoice or order confirmation;
3. - serial number details;
4. - unboxing video or photographs, especially for damage, wrong item, or missing item claims.
5. Failure to report visible transit damage, wrong item, tampering, or shortage within the stipulated time under the applicable policy may affect claim eligibility.

14. Cancellation, Return, Replacement, and Refund

Cancellation, return, replacement, exchange, and refund matters shall be governed by our separate Cancellation / Return / Refund Policy, as updated from time to time.

Without limiting that policy:

1. - not all Products may be eligible for return or cancellation;
2. - certain Products may be non-returnable for reasons of hygiene, software activation, digital licensing, manufacturer restrictions, usage, damage, or category-specific policy;
3. - refunds, if approved, may be processed to the original payment method or by such method as permitted by applicable law and operational practice;
4. - replacement requests may be subject to stock availability, verification, and category-specific conditions.

15. Warranties and Manufacturer Support

Many Products sold on the Website may carry manufacturer warranty, brand warranty, distributor warranty, seller warranty, or no warranty, depending on the specific listing.

Unless expressly stated otherwise:

1. - warranty obligations are those of the manufacturer, brand, importer, or relevant warranty provider;
2. - warranty terms, service coverage, exclusions, and service-centre access are subject to the relevant warranty provider’s policy;
3. - we do not independently guarantee that manufacturer warranty claims will be approved in every case.
4. Users should read the Product listing carefully and retain invoice and warranty documentation.

16. User Conduct

You agree not to:

1. - use the Website for unlawful, fraudulent, or unauthorized purposes;
2. - post false, misleading, defamatory, obscene, infringing, or harmful content;
3. - interfere with the operation, security, or integrity of the Website;
4. - attempt unauthorized access to accounts, servers, databases, or systems;
5. - upload malicious code, malware, viruses, bots, scripts, or harmful software;
6. - scrape, copy, reproduce, mine, harvest, or commercially exploit Website data without authorization;
7. - impersonate any person or entity;
8. - use the Website in a way that violates intellectual property, privacy, consumer, or cyber laws.

We may suspend or block access for conduct that appears unlawful, abusive, harmful, or inconsistent with these Terms.

17. Reviews, Feedback, and User Submissions

Where the Website permits reviews, ratings, comments, suggestions, questions, or feedback, you agree that your submissions:

1. - shall be truthful and based on genuine experience where applicable;
2. - shall not be defamatory, abusive, obscene, illegal, discriminatory, or infringing;
3. - shall not contain spam, malware, promotional links, or impersonation.
4. By submitting content, you grant us a non-exclusive, royalty-free, worldwide, transferable, and sublicensable right to use, reproduce, publish, display, adapt, moderate, remove, or distribute such content for operating, promoting, improving, or protecting the Website, subject to applicable law.
5. We reserve the right, but not the obligation, to monitor, moderate, edit, reject, or remove any content.

18. Intellectual Property

All content on the Website, including the brand presentation, website layout, text, graphics, product compilation, photographs, software elements, source code elements, logos, icons, design features, and trade dress, is owned by us, licensed to us, or otherwise lawfully used by us, and is protected by applicable intellectual property laws.

You may not:

1. - copy, reproduce, republish, distribute, transmit, display, modify, reverse engineer, create derivative works from, or commercially exploit any part of the Website without prior written authorization.
2. Nothing in these Terms grants you any ownership or license rights in our intellectual property except a limited, revocable, non-transferable right to access and use the Website for personal and lawful purchasing purposes.

19. Promotional Offers, Coupons, and Discounts

We may run promotional schemes, coupon programs, cashback offers, exchange benefits, bundle offers, loyalty benefits, or limited-time campaigns from time to time.

Unless otherwise stated:

1. - such offers are subject to separate conditions;
2. - offers may be modified, suspended, withdrawn, or cancelled at any time;
3. - misuse, abuse, duplicate accounts, artificial transactions, or fraudulent claim patterns may lead to cancellation of benefit and Order;
4. - offers cannot necessarily be combined unless specifically allowed.
5. Our decision regarding eligibility, misuse, or withdrawal of promotional benefits shall be final, subject to applicable law.

20. Third-Party Services and Links

The Website may integrate or contain links to third-party websites, services, payment providers, logistics platforms, manufacturers, software tools, or social media channels.

We do not control and are not responsible for:

1. - third-party content;
2. - third-party privacy practices;
3. - third-party service quality;
4. - third-party downtime, errors, or data handling;
5. - the acts or omissions of third-party vendors beyond our control.
6. Your use of third-party services may be governed by the terms and privacy policies of those third parties.

21. Communications and Consent

You authorize us to contact you for legitimate business purposes relating to your account, Order, support request, returns, refund status, service updates, security alerts, and other transaction-related matters through email, calls, SMS, WhatsApp, or similar channels, to the extent permitted by law.

Promotional communications, where applicable, shall be subject to your choices and applicable legal requirements.

22. Privacy and Data Protection

Your personal data shall be handled in accordance with our Privacy Policy and applicable law. India’s current framework governing digital personal data includes the Digital Personal Data Protection Act, 2023, with implementation measures continuing to evolve through notifications and rules, while the IT legal framework continues to govern electronic records and security obligations.

By using the Website, you acknowledge that personal data may be collected and processed for account administration, order fulfilment, payment support, customer service, fraud prevention, legal compliance, analytics, and related purposes as set out in the Privacy Policy.

23. Prohibited and Restricted Transactions

We reserve the right to refuse service, suspend access, or cancel transactions involving:

1. - suspicious, fraudulent, or unlawful activity;
2. - misuse of payment instruments;
3. - resale or bulk procurement inconsistent with permitted usage;
4. - products intended for unlawful purpose;
5. - violation of sanctions, regulatory restrictions, or governmental directions;
6. - abuse of returns, promotions, or platform operations.
7. We may undertake verification checks, including address confirmation, payment risk screening, OTP confirmation, account validation, or order confirmation calls.

24. Fraud Prevention and Order Verification

1. To protect Users and the Platform, we may review transactions for fraud risk, security concern, or abuse. We may require further information or delay/decline fulfilment if a transaction appears unusual or potentially unauthorized.
2. We shall not be liable for any direct or indirect loss claimed to arise from legitimate fraud-prevention measures, except as may be required by applicable law.

25. Disclaimers

To the maximum extent permitted by law:

1. - the Website and all content, services, and Products are provided on an “as is” and “as available” basis;
2. - we do not warrant that the Website will be uninterrupted, secure, error-free, or free from viruses or harmful components;
3. - we do not guarantee that every Product description, price, specification, compatibility statement, or listing will always be complete, current, or error-free;
4. - we do not warrant that every Product will meet every individual expectation, subjective preference, or third-party compatibility requirement unless expressly stated.
5. Nothing in these Terms excludes any non-excludable statutory rights available to consumers under applicable law.

26. Limitation of Liability

To the fullest extent permitted by law, Cybersoft, eBazarWay, its proprietors, officers, employees, affiliates, agents, logistics partners, technology providers, and service partners shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, including loss of profit, revenue, data, business opportunity, goodwill, or anticipated savings, arising out of or in connection with:

1. - use or inability to use the Website;
2. - delays, downtime, or service interruptions;
3. - product unavailability;
4. - third-party payment or logistics failures;
5. - unauthorized access despite reasonable safeguards;
6. - user error, misuse, or incorrect instructions;
7. - force majeure events.
8. Subject to applicable law, our aggregate liability arising from any particular claim relating to an Order shall ordinarily not exceed the amount actually paid by you for the specific Product giving rise to the claim.

27. Indemnity

You agree to indemnify, defend, and hold harmless Cybersoft, eBazarWay, and their affiliates, personnel, service providers, and representatives from and against any claims, losses, liabilities, damages, costs, or expenses, including reasonable legal fees, arising out of or relating to:

1. - your breach of these Terms;
2. - your misuse of the Website;
3. - your violation of law or third-party rights;
4. - your fraudulent, negligent, or unauthorized acts;
5. - content submitted by you;
6. - disputes arising from incorrect information provided by you.

28. Force Majeure

We shall not be liable for any delay, failure, interruption, or inability to perform obligations where such delay or failure is caused by events beyond our reasonable control, including acts of God, flood, fire, earthquake, epidemic, pandemic, government restrictions, war, civil unrest, strikes, transport disruption, cyberattack, telecom failure, power outage, banking outage, courier disruption, import/export restrictions, manufacturer delays, or system breakdowns.

29. Suspension and Termination

We may, without prior notice, suspend, restrict, or terminate your access to the Website or cancel your account or Orders if:

1. - you breach these Terms;
2. - we suspect fraud, misuse, or unlawful activity;
3. - your conduct exposes us or other users to risk;
4. - required by law, regulator, court, or government authority;
5. - operational, technical, or security considerations so require.
6. Termination shall not affect accrued rights, payment obligations, disclaimers, limitations of liability, intellectual property rights, indemnities, or dispute-resolution provisions, all of which shall survive.

30. Governing Policies and Priority

Your use of the Website is also subject to:

1. - Privacy Policy;
2. - Shipping and Delivery Policy;
3. - Cancellation / Return / Refund Policy;
4. - any product-specific terms;
5. - promotional conditions, where applicable.
6. In the event of conflict, the more specific policy shall govern for the relevant subject matter, unless otherwise stated.

31. Compliance With Consumer and E-Commerce Framework

This Website is intended to function in accordance with applicable Indian law governing e-commerce and consumer protection. India’s Consumer Protection (E-Commerce) Rules, 2020 form part of the current e-commerce regulatory framework, and businesses are also expected to avoid unfair trade practices and misleading conduct. Recent regulatory measures have additionally addressed deceptive online interface practices, including “dark patterns.”

Nothing in these Terms is intended to waive any non-waivable consumer rights available under applicable law.

32. Grievance Redressal

For complaints, grievances, or concerns relating to Orders, Products, customer service, privacy, or platform usage, you may contact:

Cybersoft / eBazarWay

1. Address- 22, Babu Mistry Chawl No. 1, Station Road, Opp. Ram Bhavan, Bhayandar West, Thane, Maharashtra – 401101, India
2. Mobile: +91 91729 44555
3. Email: cahp3331@gmail.com

Please provide your name, contact number, order details, and complete description of the issue so that your grievance may be examined and addressed appropriately.

33. Dispute Resolution and Jurisdiction

1. These Terms shall be governed by and construed in accordance with the laws of India.
2. Subject to applicable law and consumer rights, the courts at Thane / Mumbai, Maharashtra shall have exclusive jurisdiction in relation to disputes arising out of or in connection with the Website, these Terms, or transactions conducted through the Website.
3. Where a consumer is entitled under applicable law to approach another competent forum, nothing in this clause shall deprive such consumer of a non-waivable statutory remedy.

34. Severability

If any provision of these Terms is held by a competent court or authority to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be construed as closely as possible to reflect the original commercial intent, to the extent permitted by law.

35. Waiver

No waiver by us of any breach of these Terms shall be deemed a waiver of any preceding or subsequent breach. Any waiver must be clear and specific. Failure to enforce any provision at any time shall not amount to waiver of that provision.

36. Assignment

You may not assign, transfer, or novate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or novate our rights and obligations under these Terms to any affiliate, successor, acquirer, business transferee, or restructuring entity, subject to applicable law.

37. Entire Agreement

These Terms, together with the Privacy Policy and other applicable policies posted on the Website, constitute the entire agreement between you and us in relation to your use of the Website and supersede prior discussions, understandings, or arrangements concerning the same subject matter.

38. Amendments

We reserve the right to amend, modify, update, or replace these Terms at any time by posting the revised version on the Website. The revised Terms shall become effective from the date stated therein unless otherwise indicated.

Your continued use of the Website after such revision constitutes your acceptance of the updated Terms, subject to applicable law.

39. Contact

For any questions regarding these Terms, please contact:

Cybersoft / eBazarWay

1. 22, Babu Mistry Chawl No. 1, Station Road, Opp. Ram Bhavan, Bhayandar West, Thane, Maharashtra – 401101, India
2. Mobile: +91 91729 44555
3. Email: cahp3331@gmail.com